Herbs N Blends – Terms of Service

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Welcome to Herbs N Blends. By accessing our website, social media pages, or purchasing our products, you agree to be bound by the following Terms of Service. Please read them carefully before using any of our services.

1. General Information

Herbs N Blends is a small-scale business offering handmade, natural, and wellness-based personal‑care products. All products are crafted in small batches, and slight variations may occur.

By purchasing from us, you confirm that you are at least 18 years old or are using our services under adult supervision.

2. Use of Our Products

• Our products are for external use only unless otherwise specified.
• As our products are made with natural ingredients, individual sensitivity or allergic reactions may occur.
• Customers are advised to perform a patch test before use.
• Herbs N Blends is not responsible for any adverse reactions, allergies, or misuse of the product.
• Our products are not medical treatments and do not claim to cure or prevent any disease.

3. Pricing & Payments

• All prices listed are subject to change at any time without notice.
• Orders are considered confirmed only after successful payment.
• Herbs N Blends reserves the right to refuse or cancel orders at our discretion (e.g., suspicious activity, incorrect pricing).

4. Order Processing & Shipping

• Orders are typically processed within the stated timeline (2–5 business days unless otherwise noted).
• Shipping timelines may vary depending on your location and courier partners.
• Herbs N Blends is not liable for shipping delays caused by third‑party logistics, weather conditions, or operational disruptions.
• If your product arrives damaged, leaked, or incorrect, you must report the issue within 24–48 hours along with photo/video proof.

5. Returns & Exchanges

Due to the nature of handmade, personal‑care, and hygiene‑sensitive products:

• Returns and exchanges are NOT accepted for used, opened, or “change‑of‑mind” purchases.
• Returns are accepted only for:
  • Damaged products
  • Wrong items sent
  • Manufacturing defects
• Customers must notify us within 48 hours of delivery with valid proof (photos/videos).

For full details, refer to our Return Policy.

6. Refunds

Refunds are processed only in the following cases:

• Damaged goods on arrival
• Wrong product delivered
• Product expired or defective at the time of delivery

Refunds will be processed within 7–10 business days after claim approval.

Refunds are not issued for:

• Delays by courier partners
• Opened/used products
• Personalized or custom orders

For more details, refer to our Refund Policy.

7. Intellectual Property

• All branding, product names, images, descriptions, and digital content published by Herbs N Blends are the exclusive intellectual property of Herbs N Blends.
• You may not copy, reproduce, distribute, or use any content without written permission.

8. Prohibited Activities

Users agree NOT to:

• Use our products or website for unlawful purposes
• Copy or misuse our intellectual property
• Provide false information when placing orders
• Attempt to disrupt or damage our website or digital platforms

9. Limitation of Liability

Herbs N Blends is not liable for:

• Allergic reactions or sensitivities
• Misuse, improper storage, or handling of the product
• Losses caused by shipping delays
• Any indirect, incidental, or consequential damages

Your use of our products is at your own discretion and risk.

10. Third‑Party Services

We may use third‑party service providers (e.g., payment gateways, courier companies).
We are not responsible for their policies, actions, or issues that arise on their platforms.

11. Changes to Terms of Service

Herbs N Blends reserves the right to update or modify these Terms at any time without prior notice.
Continued use of our services constitutes acceptance of revised terms.