Refund policy

Herbs N Blends – Return Policy Last updated [3rd Sept 2026 ]

Because our products are homemade, personal‑care, and hygiene‑sensitive items, we follow a strict return policy.

1. Returns Not Accepted For:
Used or opened products.
Products damaged due to customer mishandling.
Products with natural variations (color, texture, fragrance).
Change of mind after purchase.
2. Returns Accepted Only If:
Wrong product delivered.
Product arrives damaged or leaked.
The item is expired or defective at the time of delivery.
3. Return Window:

All valid return requests must be raised within 48 hours of delivery along with:

Clear photos/videos of the product, packaging, and order label.
Description of the issue.

Returns after 48 hours will not be accepted.

Herbs N Blends – Refund Policy
1. Refund Eligibility

Refunds are approved only when:

The product is damaged upon arrival.
The wrong item is delivered.
The product is defective or expired at delivery.
2. Refund Process
After reviewing your claim and evidence, we will notify you of approval or rejection.
If approved, refunds will be processed within 7–10 business days to the original payment method.
In cases where return pickup is required, the refund will be processed only after the product is received and inspected.
3. Non‑Refundable Situations
No refund for delays caused by courier companies.
No refund for opened, used, or tampered products.
No refund for custom orders or personalized items.