.hnb-care{font:15px/1.55 system-ui,sans-serif;color:#26382e;position:fixed;right:20px;bottom:20px;z-index:10001}.hnb-care *{box-sizing:border-box}.hnb-care [hidden]{display:none!important}.hnb-care button,.hnb-care a,.hnb-care textarea{font:inherit}.hnb-care button,.hnb-care a{touch-action:manipulation}.hnb-care button{cursor:pointer;border:1px solid #d4ddd3;border-radius:20px;padding:9px 14px;background:#fff;color:#26382e}.hnb-care button:disabled{opacity:.55;cursor:wait}.hnb-care button:focus-visible,.hnb-care a:focus-visible,.hnb-care textarea:focus-visible{outline:3px solid #a47732;outline-offset:3px}.hnb-care__launch{background:#26382e!important;color:#fff!important;box-shadow:0 5px 25px #26382e33;padding:13px 21px!important}.hnb-care__panel{width:min(390px,calc(100vw - 32px));height:min(640px,calc(100dvh - 36px));background:#faf8f3;border:1px solid #dbe0d6;border-radius:22px;box-shadow:0 20px 70px #17251c33;display:flex;flex-direction:column;overflow:hidden}.hnb-care__head{padding:18px 20px;background:#26382e;color:#fff;display:flex;justify-content:space-between;align-items:center;gap:12px}.hnb-care__head h2{font:600 20px/1.3 system-ui;margin:0;color:inherit}.hnb-care__head small{display:block;color:#d5e3d5;font-size:12px}.hnb-care__head button{border-color:#ffffff55;background:transparent;color:#fff;padding:5px 11px}.hnb-care__notice{font-size:11px;padding:10px 18px;margin:0;border-bottom:1px solid #e0e4da}.hnb-care__notice a{color:inherit;text-decoration:underline}.hnb-care__messages{flex:1;min-height:120px;overflow:auto;overscroll-behavior:contain;padding:18px;scroll-behavior:smooth}.hnb-care__bubble{white-space:pre-wrap;overflow-wrap:anywhere;padding:12px 15px;border-radius:15px;background:#fff;border:1px solid #e2e6dc;margin:0 24px 14px 0}.hnb-care__bubble--user{margin:0 0 14px 30px;background:#e2ebdf}.hnb-care__who{display:block;font-size:10px;text-transform:uppercase;letter-spacing:1px;color:#60725f;margin-bottom:5px}.hnb-care__links{display:flex;gap:7px;flex-wrap:wrap;margin:0 0 15px}.hnb-care__links a{color:#26382e;border:1px solid #b9c9b4;border-radius:16px;padding:5px 10px;font-size:12px;text-decoration:none;background:#fff}.hnb-care__quick{padding:0 18px 10px;display:flex;gap:6px;flex-wrap:wrap}.hnb-care__quick button{font-size:12px;padding:5px 9px}.hnb-care__status{font-size:12px;min-height:22px;margin:0;padding:0 18px;color:#60725f}.hnb-care__composer{padding:10px 14px 14px;border-top:1px solid #e0e4da}.hnb-care__row{display:flex;align-items:flex-end;gap:8px}.hnb-care textarea{background:#fff;color:#26382e;border:1px solid #bbc9b6;border-radius:13px;resize:vertical;min-height:48px;max-height:110px;width:100%;padding:11px}.hnb-care__send{background:#26382e!important;color:#fff!important}.hnb-care__actions{display:flex;gap:12px;align-items:center;margin-top:8px;font-size:11px}.hnb-care__actions button{font-size:11px;padding:3px 8px}.hnb-care__actions a{color:inherit}.hnb-care__sr{position:absolute;width:1px;height:1px;overflow:hidden;clip-path:inset(50%)}@media(max-width:480px){.hnb-care{right:10px;bottom:calc(12px + env(safe-area-inset-bottom))}.hnb-care__panel{width:calc(100vw - 20px);height:calc(100dvh - 30px - env(safe-area-inset-bottom));border-radius:18px}}@media(prefers-reduced-motion:reduce){.hnb-care__messages{scroll-behavior:auto}}